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The trouble with overconfidence. (2008)

"On difficult tasks, people overestimate their performance but also mistakenly believe that they are worse than others. On easy tasks, people underestimate their actual performances but mistakenly believe they are...

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BA really asked for it. (2008)

Things go wrong when a confident company gets too cocky - witness the airline's Terminal 5 debacle. Too much pride can ruin judgment. Richard Reeves Management Today 1 May 2008...

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